Simply speaking, logistics is a process of transferring, storing and distributing goods, services or information from its place of origin to a location where there is a demand. This is done through a holistic process focusing on effectiveness and efficiency aiming at a timely delivery and reducing cost while also increases customer satisfaction and adds value to goods and services.
For commerce and industrial sector, logistics plays an important role in reducing costs which in turn increases profits. It is also used as an important tool in creating competitiveness as it helps create effectiveness in customer service, establish a good relationship with both internal and external customer and acts as a foundation for the business growth with a help from the speedy information technology.!
